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  2. [MTS] Telephone Triage FAQs

[MTS] Telephone Triage FAQs

Telephone Triage FAQs

  • [MTS] Do I have to ask every discriminator even if it is not relevant?
  • [MTS] During the assessment, do I only need to ask the questions on the chart?
  • [MTS] How can we determine if a patient is just “hot” compared with “very hot” over the telephone?
  • [MTS] If I am talking to my patient, do I still have to ask if they have an airway compromise or an altered level of consciousness?
  • [MTS] If I am unable to get past a discriminator during my assesment, does this mean I have to stop?
  • [MTS] If the patient answers yes to a discriminator does this mean I have to stop?
  • [MTS] What does “Advice only” relate to in terms of a PPM outcome?
  • [MTS] What if I disagree with a PPM outcome for my patient?
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